The most important part of our business is you. We want to provide the best service and support right from the start.
Servicing
with us
Our highly-trained customer support is here to help you with your mortgage servicing needs.
Servicing
made easy
We're here to make managing your mortgage as easy as possible. Easily download statements, make payments, and more.
Got questions? We can help.
Stay informed with featured resources and information available to you.
Many of our team members are homeowners themselves, with mortgages, spouses, and families. They fully understand both the benefits and the challenges of homeownership, which enables them to provide even greater levels of compassion and caring service.
Our mission is to service loans with excellence and efficiency with highly responsive and courteous service.
We service your mortgage loans by collecting principal, interest, and escrow payments.
Our goal is to collaborate with you to create a positive mortgage servicing experience.
CONNECT WITH US
NEWREZ LLC DBA, SHELLPOINT MORTGAGE SERVICING NMLS #3013
Shellpoint Mortgage Servicing
P.O. Box 10826
Greenville, SC 29603-0826
Main Office NMLS ID #1105391
Shellpoint Mortgage Servicing
17000 Katy Freeway, Suite 300
Houston, TX 77094
Branch Office NMLS ID #1105392
Shellpoint Mortgage Servicing
2100 E. Elliot Road, Suite A
Tempe, AZ 85284
Branch Office NMLS ID#1879565
Licensed Mortgage Banker-NYS Department of Financial Services. This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site. For licensing information, go to: www.nmlsconsumeraccess.org.
Toll-free Phone: (800) 365-7107
Toll-free Fax: (866) 467-1184
Hours:
Monday - Friday: 8am - 9pm EDT
Saturday:10am - 2pm EDT
© 2024 SHELLPOINT MORTGAGE SERVICING
